At Rutland Computer Repairs, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services or visit our website.

 

1. Information We Collect

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We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, mailing address, and payment details, which you provide when you request our services, contact us, or make a purchase.

• Technical Information: Information such as your device information, IP address, browser type, and the operating system may be collected when you interact with our website or services.

• Service Data: We may collect specific details related to your computer or device for the purpose of repairs, diagnostics, or servicing.

• Cookies and Tracking: We use cookies and other tracking technologies to collect information about your browsing behavior to improve your experience on our website.

 

2. How We Use Your Information

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We use your information for various purposes, including:

• Service Delivery: To provide, operate, and maintain our computer repair services, including scheduling repairs, diagnosing technical issues, and processing payments.

• Communication: To send you service-related communications, such as updates on your repair, confirmations, or responses to inquiries.

• Marketing: With your consent, we may send you newsletters, promotions, or updates about our services. You can unsubscribe at any time.

• Legal Obligations: To comply with applicable laws and regulations, resolve disputes, and enforce our agreements.

 

3. Sharing Your Information

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We do not sell or rent your personal data. However, we may share your information in the following instances:

• Service Providers: We may share your data with third-party service providers, such as payment processors, delivery services, or IT support, to help us deliver our services.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a legitimate request by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

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4. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no security measure is completely infallible, and we cannot guarantee absolute security.

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5. Your Rights

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You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal information and correct any inaccuracies.

• Data Deletion: You may request that we delete your personal information, subject to legal obligations we may have to retain some data.

• Marketing Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.

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6. Children’s Privacy

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Our services are not designed for individuals under the age of 13, and we do not knowingly collect information from children. If we learn that we have inadvertently collected such information, we will delete it.

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7. Changes to This Privacy Policy

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Rutland Computer Repairs may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will include the effective date.

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